Forest and Grassland Resources Research >
Research on Beijing Olympic Forest Park Ecotourism Satisfaction Evaluation and Promotion Strategy
Received date: 2020-03-18
Revised date: 2020-04-15
Online published: 2020-07-30
Using the Likert scale method to design questionnaires,through field surveys on the satisfaction of the forest ecotourism in Beijing Olympic Forest Park,combined with the IPA analysis method to quantitatively calculate the survey data,the IPA index at various levels is obtained.The results showed that:5 items were very satisfactory,6 items were satisfactory,7 items were average,and 3 items were not satisfactory;9 indicators such as forest coverage rate were in the superior maintenance area,3 indicators such as the resting place were in the active improvement area,6 indicators such as the tourist service center are in the area of continuous improvement,4 indicators,such as the richness of the human landscape,are in the appropriate transition area.Finally,combined with the IPA analysis results,a satisfaction improvement strategy is proposed,and an ecological tourism path is built for the Olympic Forest Park.
Tianyu JIA , Xiaobing LIU , Jiayue YU , Shiyu LI . Research on Beijing Olympic Forest Park Ecotourism Satisfaction Evaluation and Promotion Strategy[J]. Forest and Grassland Resources Research, 2020 , 0(3) : 95 -100 . DOI: 10.13466/j.cnki.lyzygl.2020.03.018
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